Job Title: Coordinator, Public Programming

Job Status: Full-time

Job Summary: Under limited supervision, the Coordinator of Public Programming uses knowledge of the arts, humanities, as well as administrative skills obtained through experience and/or formal training to manage the logistics surrounding the Arab American National Museum’s (AANM) various public programs. Work in close collaboration with relevant museum staff and seek to extend AANM’s educational and cultural programming in the community to provide an immersive gateway to explore and learn about our communities.

Essential Duties and Responsibilities:

• Liaise event tech needs between artists/speakers and production staff
• Conduct guided walking tours for groups of students and adults
• Conduct and oversee outdoor guided tours in and around the Arab American National Museum’s neighborhood in East Dearborn as part of the AANM’s Neighborhood Tours program. (Yalla! Eat, Spaces of Dearborn, and Dearborn Garden tours)
• Coordinating the complex administrative functions of the Neighborhood Tours project, which include docent staff training, and community outreach
• Vendor/host recruitment, and liaising project promotion, evaluation, and communication between project staff and leadership
• Utilize the techniques of dialogue, inquiry, and storytelling while leading tour groups
• Review current tour content and scripts, and regularly update and revise as needed to enhance tour experience
• Distribute promotional materials to designated locations throughout the various target communities
• Research communities and organizations to help build audiences for programs
• Coordinate and monitor event timelines and ensure deadlines are met
• Coordinate event set-up, tear down and follow-up processes
• Assess event staffing and volunteer needs and recruit/communicate with staff/volunteers as necessary
• Coordinate and oversee volunteers at events
• Work at AANM public programs, including several evenings and weekends
• Issue check requests, invoices, and other fiscal paperwork
• Monitor event budgets, maintain event income, expense records, and ensure compliance with fiscal and grant requirements
• Manage event ticket sales and monetary reconciliation process
• Operates standard office equipment and uses required software applications
• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:
Knowledge of:
• Event planning and logistics
• Performing arts
• Arab American culture, arts, and/or Arabic language a plus

Skill in:
• Working with artists and individuals of diverse backgrounds
• Operating standard office equipment and using required software applications for program areas and other applications, including Microsoft Office

Ability to:
• Maintain confidentiality of sensitive information
• Partner with other functional areas to accomplish objectives
• Attend to detail while maintaining a big picture orientation
• Provide a high level of customer service
• Organize and prioritize multiple tasks and meet deadlines
• Communicate effectively, both orally and in writing
• Work independently as well as collaboratively
• Establish and maintain effective working relationships at all levels of the organization as well as with external partners

Educational/Previous Experience Requirements:
• Minimum Degree Required:
o Bachelor’s degree
• Required Disciplines:
o Public Programming, Humanities, Museum Studies or Education or equivalent education approved by Human Resources
~and~
• At least two years of experience in event management or any equivalent combination of experience, education, and/or training approved by Human Resources

Licenses/Certifications:
• Licenses/Certifications Required at Date of Hire:
o None

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Some travel may be required

Working Environment: Climate controlled office