Job Title: Manager, Program Integration

Job Status: Full-time

Job Summary: Under limited supervision, the Program Integration Manager will use their knowledge and skills obtained through education and experience to advance ACCESS’ whole family service delivery strategy. ACCESS’ whole family service delivery strategy drives the organization’s vision for improving health outcomes and increasing the social and economic mobility of the families we serve. This leader must be a skilled facilitator and is responsible for convening multi-disciplinary teams, facilitating conversations to build consensus, collaborating with teams across the organization to advance measurable actions and implementing practices to strengthen a whole family approach to service delivery under the guidance of ACCESS leaders.

Essential Duties and Responsibilities:

• Coordinate regular meetings with key leaders across the organization to advance ACCESS whole family strategy
• Lead the implementation of the whole family strategy as identified in the coordinated meetings
• Identify best practices and learning opportunities and engage staff and leadership in the learning activities
• Acquire and make available professional development opportunities on best practices
• Coordinate with ACCESS’ Marketing and Communications department to implement an internal communications plan on the organization’s whole family theory of change and logic model
• Coordinate with ACCESS’ Human Resources department to develop and implement an agency-wide professional development plan for all staff to build skills in the whole family approach to service delivery and systems of accountability for staff utilization of a whole family approach
• Coordinate with ACCESS’ Office of Evaluation and Learning to develop outcomes for the whole family strategy and collect data to measure progress towards the outcomes
• Assist with seeking additional funding to expand integrated whole family programs, including writing grants for corporate, foundation and public funding
• Develop and manage an agency-wide program directory for staff
• In collaboration with the Office of Evaluation and Learning, develop measures to track the impact of professional development and the implementation of an internal communications plan on the organization’s whole family strategy
• Create and implement ongoing mechanisms to continuously assess and improve programs and services to increase the whole family approach of programs
• Work directly with service delivery programs to share the whole family approach and incorporate the approach into their service delivery design
• Operate standard office equipment and use required software applications
• Perform other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

Knowledge of:

• Intermediate concepts, principles and practices of advocacy, organization engagement
• Advance concepts, principles, and practices of office management
• Community resources

Skill in:

• Communicating effectively both in oral and written formats
• Public speaking
• Conducting analyzing and presenting research
• Capable of interpreting various types of information, write reports, create presentations, and present information to a diverse group of people

Ability to:

• Organize, prioritize, multitask, and meet deadlines in a fast-paced environment
• Partner with other functional areas and external partners to accomplish objectives
• Read, interpret, analyze, and apply information from current and pending events
• Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed
• Promote excellent customer service
• Successfully coordinate the work of others with excellent team leader skills
• Build and maintain constructive and effective relationships
• Work independently, as well as collaboratively with a team environment
• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Educational/Previous Experience Requirements:

• Minimum Degree Required:
  • Bachelor’s degree
• Required Disciplines:
  • Communications, Human Services, or a related field approved by Human Resources

~and~

• At least four years of experience in non-profit, project management, and Human Services. Any equivalent combination of experience, education and/or training approved by Human Resources

Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire: None

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Local travel, up to 25%

Working Environment: Climate controlled office