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Human Resources Generalist

Department: Human Resources
Location: Dearborn, MI

Job Title: Human Resources Generalist

Job Status: Full Time†

Summary: Under general supervision, uses intermediate skills gained through training and experience to provide day-to-day administration of policies and programs covering several or all of the following: recruiting, compensation and benefits, FMLA, workerís compensation, training, employee relations, performance management and HRIS administration. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity requiring decision making responsibility and ability to exercise discretion. Routine contact with internal employees as well and external applicants, insurance agents and vendors is required to obtain, clarify or provide facts and information.

Essential Duties and Responsibilities:

  • Administers various human resources plans and procedures for the organization. Assists in development and implementation of policies and procedures; works with team to prepare and maintain employee handbook and other HR related manuals and documents.
  • Designs and administers human resources policies and procedures and communicates with and educates management and employees on human resources policies and procedures.
  • Supports the employee performance evaluation management process including training, developing a time line for completion and tracking review process. Provides guidance to management as necessary.
  • Collects and analyzes HR data for recommendations to Director of Human Resources when needed.
  • Assesses and develops policies and standard operating procedures (SOPs) for human resources.
  • Conducts internal training for employees and/or management on internal processes, policies and programs.
  • Administer the FMLA program for the organization.
  • Administer Workerís Compensation claim process for the organization.
  • Support HR efforts to bring strategic initiatives to organization including (but not limited to): integration programming between departments, staff recognition program for the organization, Diversity and Inclusion programming, Mentorship and Shadowing programming.
  • Ensures compliance with all federal/state/local employment laws and regulations.
  • Participates in administrative staff meetings and attends other meetings and seminars.
  • Maintains currency in employment and benefit laws and other HR related matters. Assists with employee relations issues as necessary.
  • Serves as liaison between employees and management to respond to concerns regarding company policies and procedures.
  • May administer the employee benefit programs in compliance with federal regulations. Reconciles the insurance invoices for the health, dental, vision, and life insurance and related COBRA offerings. Serves as a liaison between the insurance carriers, agents and employees.
  • May coordinate annual open enrollment process and assists employees with claims resolution.
  • May reconcile health insurance billings with payroll system to ensure accuracy with employee deductions.
  • May maintain and issue Summary Plan Descriptions, Summary of Material Modifications, Summary Annual Reports and other required documents related to the benefit plans.
  • Maintains compliance with various annual government reporting requirements including CMS and form 5500 reporting
  • May analyze data and use technology to proactively identify and diagnose business needs, opportunities and develop solutions to meet those needs.
  • May evaluate current software, benefits and recommends new approaches for employee benefits and new goals to retain employees.
  • Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
  • Operates standard office equipment and uses required software applications.
  • Performs other duties, complete projects and responsibilities as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:

  • Intermediate concepts, principles and practices of the various disciplines of Human Resources including Recruiting, Compensation, Benefits, HRMS Administration, and Performance Management.
  • Intermediate concepts, principles and practices of federal and state employment laws and practices.

Skill in:

  • Operating standard office equipment and using required software applications, including Microsoft Office.
  • Knowledge and prior use of Paylocity software(s) or similar HRIS systems.
  • Knowledge and prior use of ClearCompany or similar applicant tracking systems.

Ability to:

  • Partner with other functional areas to accomplish objectives.
  • Attend to detail while maintaining a big picture orientation.
  • Gather information, identify linkages and trends and apply findings to assignments.
  • Interpret and apply policies and identify and recommend changes as appropriate.
  • Organize and prioritize multiple tasks and meet deadlines.
  • Communicate effectively, both orally and in writing.
  • Work independently as well as collaboratively within a team environment.
  • Handle stressful situations and provide a high level of customer service in a calm and professional manner.
  • Establish and maintain effective working relationships at all levels of the organization.

Educational/Previous Experience Requirements:

  • Minimum Degree Required:
  • Bachelorís Degree
  • Required Disciplines:
    • Human Resources Management, Business, or a related field


  • At least three years professional level human resources experience providing the desired knowledge, skills and abilities based on assigned functional area is required or any equivalent combination of experience, education, and/or training approved by Human Resources. Prior experience using HR related systems is required.


  • Licenses/Certifications Required at Date of Hire:
    • None, PHR preferred.

Working Conditions:

Hours: Normal business hours. Some additional hours may be required.

Travel Required: local travel may be required

Working Environment: Climate controlled office environment.

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